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Fly Video Ltd – Privacy Policy
Last updated: March 2026
At Fly Video Ltd, we take your privacy seriously. This policy explains what data we collect, how we use it, and what your rights are.
Who we are
Fly Video Ltd is a Leeds-based video production company working with businesses across the UK and beyond.
Our Registered business address is: Fly Video Ltd, Unit 1, 8a Stonegate Road, Leeds, LS6 4HY
If you have any questions about this policy or your data, you can contact us at: Email: hello@fly-video.co.uk
What data we collect
We may collect and process the following information:
- Contact details – such as your name, email address, phone number, and company name (when you fill out a form or contact us directly)
- Website usage data – including how you use our site (via cookies and analytics tools)
- Project-related information – if you work with us, we may collect information necessary to deliver our services
We only collect data that is relevant and necessary.
How we use your data
We use your information to:
- Respond to enquiries and communicate with you
- Provide our services and manage projects
- Improve our website and user experience
- Share relevant updates or marketing (where appropriate)
We don’t sell your data. Ever.
Our legal basis for processing
Under UK GDPR, we rely on:
- Legitimate interest – to respond to enquiries and run our business
- Consent – where you’ve opted in (e.g. marketing or cookies)
Cookies and tracking
Our website uses cookies and similar technologies to understand how people use our site and to improve performance.
This may include tools such as:
- Google Analytics
- LinkedIn Insight Tag
- Embedded video platforms (e.g. Vimeo or YouTube)
You can control or disable cookies through your browser settings.
Sharing your data
We may share data with trusted third parties where necessary, including:
- Website hosting providers
- Analytics and tracking platforms
- Cloud storage and communication tools
These providers only process your data on our behalf and are required to keep it secure.
How long we keep your data
We only keep personal data for as long as necessary:
- Enquiry data – typically up to 12–24 months
- Client/project data – for the duration of the relationship or up to 3 years after completion of the project.
Your rights
You have the right to:
- Access the data we hold about you
- Request corrections
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise any of these rights, just contact us.
How we protect your data
We take appropriate measures to protect your data from loss, misuse, or unauthorised access.
Third-party content
Our website may include embedded content (e.g. videos). These platforms may collect data about you, use cookies, and track your interaction with that content.
Updates to this policy
We may update this policy from time to time. The latest version will always be available on our website.
Filming and media content
As part of our work, we may capture video, photography, or audio that includes identifiable individuals.
Where required, we obtain appropriate permissions and releases. Any personal data captured in this way is used solely for agreed project purposes and handled with care.
GDPR Compliance
The latest GDPR directive introduced important new requirements, and our team has updated our operations and contractual commitments to ensure our clients, suppliers, and visitors stay compliant. Here's how we’re doing our part:
- We've updated relevant contractual terms.
- We store all contact data securely, ensuring it’s encrypted.
- Data is used exclusively for internal business operations.
- We do not share your data with third parties.
- You have full control and can request us to delete your data at any time.
We actively monitor guidance from privacy-related regulatory bodies and adjust our operations and contracts as needed. You’ll always be kept in the loop about any changes.
At Fly Video, we’re committed to protecting your data. We fully comply with GDPR, and we’re here to help you do the same. If you have any questions about your GDPR rights, or how Fly Video can support your compliance, please reach out to us at hello@fly-video.co.uk.
